Job Description

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the Team:

We are seeking an experienced Senior Software Engineer to join our Development team. In this role, you will lead the design and delivery of scalable, secure, and reliable cloud-based solutions used by enterprises worldwide. You will play a key role in improving software development and deployment practices by building strong automation, infrastructure, and observability foundations.

As a Senior Software Engineer, you will work across the full software development lifecycle, from design to deployment and ongoing operations. You will collaborate with engineering and product teams to ensure systems are efficient, resilient, and easy to maintain.

About the Role:

• Development Engineering: Design, build, and maintain continuous integration and continuous delivery pipelines using GitHub Actions (automation for build and deployment workflows) and similar tools.
• Cloud Infrastructure: Develop and manage cloud infrastructure across platforms such as Google Cloud Platform, Amazon Web Services, and Microsoft Azure.
• Containerization and Orchestration: Build and manage containerized applications using Docker and Kubernetes to support scalable and portable deployments.
• Security and Access: Implement secure access practices including identity and access management, secrets management, and Workload Identity Federation (secure access without long-lived credentials).
• Automation: Use tools such as Ansible and Python to automate configuration, provisioning, and operational processes.
• Version Control and GitOps: Apply Git-based workflows and GitOps practices (managing infrastructure through version control) to improve deployment consistency and traceability.
• Observability: Build and maintain monitoring, logging, and alerting systems using tools such as Grafana and Prometheus to ensure service health and performance.
• Infrastructure Reliability: Improve system reliability through practices such as high availability design, disaster recovery planning, and performance optimization.
• Technical Leadership: Lead design discussions, review code, and guide engineers to maintain high standards in software development and Development practices.
• Troubleshooting: Diagnose and resolve production issues, perform root cause analysis, and implement preventive measures.
• Collaboration: Partner with cross-functional teams to deliver high-quality software solutions and improve developer experience.

About You: 

Basic Qualifications:

• 5+ years of experience in software engineering or DevOps engineering.
• Hands-on experience with continuous integration and delivery tools such as GitHub Actions.
• Experience with cloud platforms such as Google Cloud Platform, Amazon Web Services, or Microsoft Azure.
• Experience with container technologies such as Docker and orchestration platforms such as Kubernetes.
• Proficiency in Python and experience with automation tools such as Ansible.
• Bachelor’s degree in computer science, Engineering, or a related field, or equivalent practical
• experience.
• Strong understanding of version control systems such as Git and modern Development practices including GitOps.
• Experience with observability tools such as Grafana and Prometheus.
• Front End experience - Strong TypeScript experience
• React expertise (Backstage frontend plugin development is React-heavy)
• Experience building internal tooling UX/workflows Backend
• Node.js / Express experience
• Experience designing APIs and service integrations
• Understanding of authentication/authorization patterns (OAuth, OIDC, RBAC)

Preferred Qualifications

• Experience with continuous delivery, release management, and deployment strategies.
• Familiarity with security practices such as vulnerability management and compliance.
• Experience working with distributed systems and production operations.
• Knowledge of agile development methodologies.
• Experience mentoring engineers and contributing to team growth.
• Commitment to continuous learning and improving engineering practices.
• Experience developing AI: Prompts, Plugins, MCP Servers, Claude
• Experience with Backstage Portal: TypeScript, JavaScript, React, Node.js
• Experience with the Backstage scaffolding tool to automate the creation of new microservices and repositories.
• Core Backstage / Platform Engineering Experience
• Experience implementing or operating a Backstage developer portal in production
• Experience building and maintaining custom Backstage plugins
• Strong understanding of the Backstage Software Catalog (domains, systems, components, APIs, groups, users)
• Experience designing golden paths and self-service developer workflows
• Familiarity with TechDocs, scaffolder templates, and catalog ingestion patterns
• Experience integrating Backstage with enterprise systems (GitHub, Kubernetes, CI/CD, observability, cloud platforms)

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster

UKG participates in E-Verify. View the E-Verify posters here .

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com . 

The pay range for this position is $102,300 to $147,050. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at

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