Job Description

Office Assistant

We are seeking a highly organized and responsible office assistant to join our growing organization. In this position, you will perform clerical tasks, answer phones, and help around the office. Other duties will include assisting the office manager with preparing documents, organizing files, managing existing documents, and generally keeping the office organized, tidy, and running smoothly.

Key Competencies:

• Verbal and written communication skills
• Listening skills
• Problem analysis and problem-solving
• Customer service orientation
• Organizational skills
• Attention to detail
• Good judgment
• Adaptability
• Teamwork
• Stress tolerance
• Resilience

Education & Experience:

• High school diploma or equivalent
• Proficient in relevant computer applications
• Required language proficiency
• Knowledge of customer service
• Good data entry and typing skills

Duties and responsibilities:

• Answer phone inquiries, direct calls and provide basic company information
• Perform clerical duties, take memos, maintain files, and organize documents; photocopy, fax, etc. as needed
• Set appointments
• Handle customer inquiries both by phone and email
• Enter new customer information into the system
• Update existing customer information
• Document all call information according to standard operating procedures
• Get permits for jobs
• Schedule inspections and installations
• Help where needed in the office

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) matching

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